PRIVACY POLICY

This Privacy Policy describes how ayaniorganics.com (the ‘Site’ or ‘we’ collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@ayaniorganics.com

The type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect personal information

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How we store, use, share and disclose personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Our means of communication

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies are small pieces of information that are downloaded to your computer or device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login credentials and region selection). This eliminates the need to re-enter this information each time you visit the site or navigate between pages. Additionally, cookies provide insights into how people use the website, indicating if it is their first visit or if they are frequent visitors.

The duration that a cookie remains on your computer or mobile device depends on whether it is a 'persistent' or 'session' cookie. Session cookies last until you finish browsing, while persistent cookies last until they expire or are manually deleted. The majority of the cookies we use are persistent and will expire between 30 minutes and two years from the date of download.

You have the option to set your computer to notify you each time a cookie is sent or to disable all cookies entirely. This can be done through your browser settings. Since each browser is slightly different, refer to your browser's Help Menu for instructions on how to modify your cookie settings.

Disabling cookies may result in some features being disabled, impacting the overall user experience and potentially causing certain functions to not work properly.

However, please note that you will still be able to place orders even if you choose to disable cookies.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you don’t want us to process your data anymore or would like to: acces, correct, amend or delete any personal information we have about you, please contact us at info@ayaniorganics.com